Question 1

What determines the fee for spa consulting?

Accepted Answer

The consulting fee is set by the size of the project, the scope of the service you take and the stage at which we join the process. A concept and feasibility study on its own and a full-scope engagement that also covers construction supervision do not carry the same budget. For that reason, instead of a fixed price list, we present an itemised written proposal after a needs meeting.

Çilek Havuz Technical Team

Question 2

Can we take the consulting alone, or do we have to have you carry out the work as well?

Accepted Answer

No, our consulting service can be taken entirely independently of the build. You can take the concept, the feasibility study and the technical design from us and run the construction with your own contractor; if you wish, we take on site supervision and follow the work to see the design executed exactly as drawn. Having us build it as well is simply the model preferred by investors who want a single point of contact.

Çilek Havuz Technical Team

Question 3

Do you provide consulting for the renovation of our existing spa?

Accepted Answer

Yes, the renovation and reconfiguration of operating spas is a significant part of our consulting service. What sets it apart from a new investment is the data already in hand: we begin by reading the existing records to see which units are used, what is not generating revenue and where the operation is struggling. That way the budget is spent not on refreshing the look but on the points that put the operation right.

Çilek Havuz Technical Team

Question 4

Which spa units fit into how many square metres?

Accepted Answer

The precise answer comes with the site survey; the general rule is that the smaller the area, the more it is the quality of the units rather than their number that matters. In a tight space, a handful of the right units with a comfortable changing and relaxation layout always works better than five units squeezed into the same area. As the area grows, heat stages such as the hammam, sauna and steam room, and then treatment rooms, are added to the programme in turn; the share given to changing, relaxation and technical space is never sacrificed at any scale.

Çilek Havuz Technical Team

Question 5

How long does the consulting process take?

Accepted Answer

The concept and feasibility stage is usually completed within a few weeks; the technical design and the equipment specification are added to that according to the scale of the project. Construction supervision runs in parallel with the build programme, while commissioning and staff training are the work of the final weeks before opening. What sets the total duration is not the consulting but your construction schedule.

Çilek Havuz Technical Team

Question 6

At what stage should you join the process?

Accepted Answer

The ideal moment is before the architectural design is finalised, because at that stage the location of the spa, the ceiling height and the share allotted to technical space can be corrected at almost no cost. We can also come in once the reinforced-concrete works are complete, but at that point the task shifts from generating options to finding the best arrangement the existing structure allows. The most expensive consulting is the kind requested after opening.

Çilek Havuz Technical Team

Question 7

Do you take commission from equipment brands?

Accepted Answer

No, we take no commission from any manufacturer or brand; we earn our fee solely from the service we provide to you. Our equipment recommendations come not as a list of brands but as a written specification covering capacity, energy consumption and the service network available in Türkiye. We compare the alternatives against that specification and take the final decision together with you.

Çilek Havuz Technical Team

Question 8

Do you provide support once the spa is open for business?

Accepted Answer

Yes; for us the opening is not a handover but the start of a monitoring period. After commissioning and staff training, we review the operating data with you through the first season and make the fine adjustments needed to the service menu, the staffing and the energy costs. Should you want to change direction between running the spa yourselves, leasing it or transferring it to a professional operator, we stand alongside you through that transition too.

Çilek Havuz Technical Team

Spa & Wellness Consulting

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Spa & Wellness Consulting

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