
- Heating Output
- 9.8-22 kW
- Power Supply
- 220 - 240 V / 380 - 400 V
Pool heat pumps and commercial models
Çilek Havuz offers the products in this group together with their technical sheets. Pool heat pump models: ON-OFF and full inverter series for residential pools, commercial and industrial heat pumps for hotel and public pools, with 220-240 V single-phase and 380-415 V three-phase supply options.
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// 01 · Definition
A pool heat pump is an electrical unit that collects heat from the outdoor air through a refrigerant circuit and transfers it to the pool water passing through the filter line. The heat delivered to the water in relation to the electricity drawn is expressed by the COP value. This page covers two groups: for residential pools, the ON-OFF Z400iQ and the full inverter Z550iQ, Z350iQ, ProElyo Touch and Eco Elyo series, which adjust their output to demand; for hotels, sports facilities and public pools, the Excellium, Proheat II Indoor and Proheat II Standard/Chiller commercial heat pumps.
Pool Heat Pump Models
11 products · 2 product families

Selection
Selection considers the pool volume, cover use, the months to be heated and the electrical supply on site together; for a unit used in cooler months, the heating output at 15°C air is checked. Units that work with boiler water are on the heat exchangers page, and electric heaters on the electric pool heaters page.
Go to the selection cards// 02 · Services
The products in this category can be purchased on their own or installed as part of a pool construction or maintenance project.
// 03 · Product groups
// 04 · Complementary products
Products from other categories that are usually chosen alongside Pool Heat Pump Models in the same project.
// 05 · Selection guide
Each card explains a value taken from the technical tables of the products in this category and what it means for the selection.
Output of residential models
9.8-35kW
At 26°C air, the maximum heating output is 9.8 to 22 kW for Z400iQ, 11 to 16 kW for Z350iQ, 13 to 31 kW for Eco Elyo and 13.5 to 35 kW for ProElyo Touch; Z550iQ reaches up to 20 kW. Output is chosen by pool volume, cover use and the months to be heated; in cooler regions the value at 15°C air is used.
Request a quote for your projectCOP range
4.9-16.4COP
COP shows the heat delivered to the water for every 1 kW of electricity drawn. On the ON-OFF Z400iQ the COP is between 5.2 and 5.9; on full inverter models at low output it rises to 12 on Z550iQ, 16 on ProElyo Touch and 16.4 on Eco Elyo. High COP values are reached when the compressor runs at low output.
Request a quote for your projectMinimum operating air temperature
-20 to 0°C
ProElyo Touch heats down to -20°C outdoor air, Z550iQ and Excellium to -15°C, Z400iQ to -12°C, Z350iQ to -7°C and Eco Elyo to -5°C. For Proheat II Indoor and Proheat II Standard/Chiller the minimum operating air temperature is 0°C. For a pool heated all year, a model with a low limit is chosen.
Request a quote for your projectOutput of commercial models
36.2-185kW
Excellium delivers 45 to 185 kW of heating output at 28°C air, Proheat II Indoor 43.6 to 125.5 kW at 25°C air, and Proheat II Standard 36.2 to 125.5 kW. All of these models have a three-phase supply; Excellium runs on 380-415 V and the Proheat II families on 400 V.
Request a quote for your project// 06 · Comparison
A value that changes from model to model is given as a range.
| Product | Brand | Heating Output | COP (Efficiency) | Power Supply | Weight | Number of models |
|---|---|---|---|---|---|---|
| Zodiac Z400iQ | Zodiac | 9.8-22 kW | 5.2-5.9 | 220 - 240 V / 380 - 400 V | 70-110 kg | 5 |
| Zodiac Z550iQ | Zodiac | 3.6 - 12.5 kW / 3.6 - 15 kW / 7 - 20 kW (+1 model) | 6.3 - 12 / 5.9 - 12 / 4.9 - 10.3 (+1 model) | 220 - 240 V / 380 - 400 V | 54-70 kg | 4 |
| Zodiac Z350iQ | Zodiac | 3.1 - 11 kW / 4.4 - 14 kW / 4.7 - 16 kW | 5.8 - 10.3 / 5.4 - 8.8 / 5 - 9.4 | 220 - 240 V | 41-47 kg | 3 |
| AstralPool ProElyo Touch Heat Pump | AstralPool | 3 - 13.5 kW / 3 - 15.9 kW / 8 - 19 kW (+5 models) | 6.2 - 16 / 6 - 16 | 220 - 240 V / 380 - 400 V | 73-130 kg | 8 |
// 07 · Design and catalogues
In the design studio you can build your space with its materials and colours; in the product catalogues you can see models, technical sheets and list prices.
PoolBuild your pool, sauna, steam room or Turkish hammam on screen with lining, timber and marble options, then request a quote with your selection.
Where would you like to start?
Models, technical sheets and list prices of our product groups are on the category pages.
// 08 · Information form
Leave your name and contact details, and your customer representative will get back to you about the models in this group, the right choice for your pool and an up-to-date quote.

Subject of the form
Pool Heat Pump Models
Your request is recorded under the name of this category. If you prefer not to wait, you can also reach us on +90 216 475 39 37.
Your contact details
Name, surname, phone and email are enough.
// 09 · Guides
Guide articles on our site that help with selection and installation.
// 10 · Data sheet and catalogue
A single-page technical data sheet for the featured products and a product catalogue with the model list.
// Project gallery
All photos come from Çilek Havuz projects. Under each image you will find the location and the type of build, plus the completion year where our project record has it.
VillaInfinity pool built by Çilek Havuz in Çatalca's green valley; the vanishing edge opens to the Marmara view, equipped with LED lighting and automatic pH control.
VillaReinforced concrete overflow pool built by Çilek Havuz in Hadımköy; surrounds clad in natural travertine for landscape unity, completed with stainless steel overflow channel.
VillaOverflow reinforced concrete pool built by Çilek Havuz on Silivri's coastal belt; designed for four-season use with a wide sun deck and integrated jacuzzi section.
36 projects · 72 photos
Next step
You can fill in the form for a written quote, schedule a video project presentation or ask us to survey your project site.
Get a Quote
Send us your dimensions and expectations in writing.
Online presentation
Video project presentation
On-site survey
Inspection at your project site
// 11 · Company & Contact
Legal Name
Çilek Havuz
Founded
1998 · Istanbul
Head Office
Çilek Plaza, Eyüp Sultan Mah. Yakacık Cd. Feshane Cd. No: 2 D:4 D:1, 34885 Sancaktepe / İstanbul
Service Area
All of Türkiye · exports to 14 countries
Branches
Kyrgyzstan · Egypt · Algeria · Iraq
Showroom
At our showroom in Çilek Plaza, Sancaktepe, you can discuss your project with our team. We recommend booking an appointment by phone before your visit.
Working Hours
Questions
Çilek Havuz Corporate
Pool & Wellness Engineering
If the answer you are looking for is not here, send your question directly to us and our team will reply as soon as possible.
+90 216 475 39 37A pool heat pump collects heat from the outdoor air in a refrigerant circuit and transfers it to the pool water passing through the filter line. It does not produce heat by burning fuel but moves it from the air, so it delivers more heat to the water than the electricity it draws. This ratio is expressed by the COP value and falls as the outdoor air gets colder.
Çilek Havuz Corporate
In an ON-OFF unit the compressor runs at a fixed speed and stops when the set temperature is reached. Z400iQ is of this type and its COP is between 5.2 and 5.9. A full inverter unit adjusts its output to the needs of the water; Z550iQ, Z350iQ, ProElyo Touch and Eco Elyo are of this type. On Z550iQ, ProElyo Touch and Eco Elyo the COP rises above 10 at low output.
Çilek Havuz Corporate
Output is chosen by pool volume, cover use, the local climate and the months to be heated. For residential models the maximum output at 26°C air is between 9.8 kW and 35 kW. For a unit used in cooler months, the output at 15°C air is checked; for ProElyo Touch this value is between 9 and 25 kW. We carry out the calculation together with the pool dimensions and location.
Çilek Havuz Corporate
The required supply depends on the model. All Z350iQ models are 220-240 V single-phase; the Z400iQ, Z550iQ, ProElyo Touch and Eco Elyo series include both single-phase and 380-400 V three-phase models. Excellium, Proheat II Indoor and Proheat II Standard/Chiller have a three-phase supply only.
Çilek Havuz Corporate
This depends on the minimum operating air temperature of the model. ProElyo Touch heats down to -20°C outdoor air, Z550iQ to -15°C and Z400iQ to -12°C. With limits of -7°C and -5°C, Z350iQ and Eco Elyo are chosen mainly to extend the season in spring and autumn.
Çilek Havuz Corporate
Some commercial models also provide cooling. At 30°C air, Excellium delivers 23 to 92 kW of cooling output and Proheat II Chiller 42.3 to 140 kW. Proheat II Standard and Proheat II Indoor provide heating only; for a facility that needs cooling we recommend Excellium or the Chiller version.
Çilek Havuz Corporate